Refund Policy
Effective July 27, 2026
At Health Up Training & Services, we strive to provide the highest quality products to our students and customers. Please review our refund policy carefully before making any purchases from our online Shop.
Refunds & Returns
- Textbooks and Uniforms: All sales of textbooks and uniforms are final. Due to the nature of these items, no refunds, exchanges, or returns will be accepted.
- Other Merchandise: For other items purchased from our online Shop, we accept returns within 30 days of purchase. The item must be in its original condition, unopened, and unused. Any items that are damaged or not in their original condition will not be eligible for a refund.
- Digital Products and E-Gift Cards: Digital products, including e-books, online resources, downloadable materials, access codes, and e-gift cards, are non-refundable once purchased or delivered.
Return Process
To initiate a return for eligible items, please contact our customer service team at support@healthuptraining.com with your order number and reason for the return. Upon approval, you will receive instructions for returning your item. Return shipping costs are the responsibility of the customer.
Refunds for Eligible Items
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed and a credit will automatically be applied to your original method of payment within 7–10 business days.
Important Notice
This policy applies only to products purchased through the Health Up Training & Services Shop. Program tuition, registration fees, enrollment cancellations, and course withdrawals are governed by the applicable enrollment agreement and school refund policy.
Contact Us
Health Up Training & Services
1245 US-1 South, Edison, NJ 08837
Phone: 908-267-4143
Email: support@healthuptraining.com
